What is Psychic Chat?
Psychic Chat is a mystical AI companion app providing tarot card readings, psychic conversations, spiritual guidance, and personalised insights through AI-powered sessions with Elara, your personal psychic guide.
How We Use Your Data
- Data Collection: Names, email addresses, chat conversations, session history, and AI-generated readings
- Data Usage: Personalised psychic sessions, tarot interpretations, and access to your conversation history
- Data Storage: Secure encryption methods
- Data Sharing: No third-party sharing; privacy is prioritised
Limited Use Requirements
Psychic Chat complies with Google's Limited Use Requirements, using data only for explicitly stated purposes.
Verified Domain
Psychic Chat operates on a verified, owned domain with secure data management.
Accessibility
The website is designed inclusively for all users regardless of abilities.
Interpretation and Definitions
Key Terms
- Account: Unique access account for the Service
- Company: Projektif Digital Ltd, Office 403, Screenworks 22 Highbury Grove, London, N5 2ER, United Kingdom
- Country: United Kingdom
- Device: Computer, cellphone, or digital tablet
- Personal Data: Information relating to identified/identifiable individuals
- Service: The Psychic Chat Application
- Usage Data: Automatically collected information from Service use
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data includes:
- Email address
- First and last name
- Chat messages and conversation history with AI psychic
- Usage Data
Usage Data includes:
- IP address
- Browser type and version
- Pages visited, visit duration
- Device identifiers
- Diagnostic data
- Mobile device information
Third-Party Social Media Services
Users may register/login via:
- Apple
The Company collects associated account information with permission.
Information from Application Use
With permission, the Company collects:
- Microphone access (for voice chat sessions with Elara)
Users can enable/disable access through device settings.
Use of Personal Data
The Company uses Personal Data to:
- Provide and maintain the Service
- Generate personalised tarot readings and psychic interpretations
- Enable AI-powered chat and voice conversations with Elara
- Manage user accounts and registrations
- Manage credits, chat tokens, and subscription services
- Contact users via email or push notifications
- Provide news, special offers, and information about similar products/services
- Manage user requests
- Conduct data analysis and identify usage trends
- Evaluate and improve services and user experience
Sharing Personal Information
Data may be shared with:
- Service Providers: For monitoring usage and contacting users
- Business Transfers: During mergers, asset sales, or acquisitions
- Affiliates: With requirement to honour this Privacy Policy
- Business Partners: For product/service/promotion offers
- With Consent: For other purposes with explicit agreement
Third-Party Services
We use the following third-party services:
- Firebase — Authentication, analytics, and crash reporting
- Google AdMob — Advertising (free tier users)
- RevenueCat — Subscription management
- OpenAI / AWS Bedrock — AI content generation for psychic readings and chat
Data Retention and Deletion
Retention of Personal Data
The Company retains Personal Data only as necessary for stated purposes, legal compliance, dispute resolution, and enforcement of agreements. Usage Data is retained for shorter periods unless needed for security or functionality improvements.
Delete Your Personal Data
Users have the right to request deletion. The Service may allow deletion through account settings. Users can update, amend, or delete information by signing into their account or contacting the Company.
How to Request Account Deletion
Process:
- Contact: Email contact@projektifdigital.co.uk with your account details
- Account Settings: Select "Delete my account" option if available in the app
- Verification: Identity confirmation via email or account details
- Processing: Deletion completed within 5 business days; access to services lost during period
What Data Will Be Deleted
Permanently removed upon deletion:
- Personal information (name, email)
- Account credentials
- Chat sessions, readings, and conversation history
- Usage data related to account
- Other stored personal data
Data Retention After Deletion
Certain information may be retained to comply with legal obligations, resolve disputes, or enforce agreements. Retained data is securely stored for stated purposes only.
After Deletion
Account deletion is permanent. Services cannot be accessed without creating a new account.
Disclosure of Personal Data
Business Transactions
Personal Data may transfer during mergers, acquisitions, or asset sales. Users receive notice before transfer and notification of changed Privacy Policy.
Law Enforcement
The Company may disclose Personal Data when required by law or valid public authority requests.
Other Legal Requirements
The Company may disclose Personal Data to:
- Comply with legal obligations
- Protect Company rights and property
- Prevent or investigate wrongdoing
- Protect user and public safety
- Protect against legal liability
Security of Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
The Company uses commercially acceptable means but cannot guarantee absolute security.
Children's Privacy
The Service does not address anyone under 13. The Company does not knowingly collect identifiable information from children under 13. Parents/guardians aware of child data submission should contact the Company. If the Company discovers information from anyone under 13 without parental consent verification, it takes steps to remove that information.
For countries requiring parental consent, the Company may require parent consent before collecting information from minors.
Links to Other Websites
The Service may contain links to external websites not operated by the Company. The Company advises reviewing third-party Privacy Policies and assumes no responsibility for third-party content, policies, or practices.
Changes to This Privacy Policy
The Company may update the Privacy Policy periodically. Changes are posted on this page with email notification and prominent Service notice. The "Last updated" date is updated accordingly. Users should review periodically for changes.
Contact Us
For questions about this Privacy Policy:
- Email: contact@projektifdigital.co.uk
- Website: https://projektifdigital.co.uk
- Phone: +44 20 7959 6586